Privacy Policy

All information relating to users' personal data is kept confidential in compliance with the legislation in force on the protection of personal data. The security of the Online Store is achieved through the following procedures:

Customer identification

There are two codes used to identify the user/customer:

A) the Login Code (Username) and

B) the Secret Security Code (Password),

Each time the user/customer enters them, they gain access to their personal data with complete security. They are given the option to change the Secret Security Code (password) as often as they wish. The only person who has access to their data is the user themselves, through the above codes, and they are solely responsible for keeping it secret from third parties. In the event of its loss or leak, they must notify us; otherwise we are not responsible for the use of the secret code by an unauthorised person. Our online store in no way discloses or publishes the personal data and information of users/customers. Personal data is used exclusively for the proper execution of transactions.

Ensuring the confidentiality of the transfer of your personal data

To ensure the confidentiality of data transfer, the SSL-128bit encryption protocol is used.

Encryption

From the start to the end of the connection (on–line session) with the online store, all information and personal data of the user/customer is encrypted on the basis of the SSL 128-bit encryption protocol. Encryption is essentially a way of encoding information until it reaches its recipient, who will be able to decode it using the appropriate key. Each time the user connects to the online store, all communication between the user's computer and our website is encrypted using a 128-bit key.

Login Code (Username) & Security Code (Password)

To log in to the online store, the user uses two codes, the Login Code (Username) and the Secret Security Code (Password). The online store gives the user the option to change the Secret Security Code (password) as often as they wish.

Personal data – Confidentiality of transactions

The details of users (name, e-mail address, home address, landline telephone, mobile telephone etc.) and of the transactions of users of the online store are considered confidential. When providing their details in the course of their transactions, users consent to and accept the forthcoming processing of these personal data for the needs of a smooth and easy transaction between the parties, as well as the transmission of these data to recipients who will be specifically identified, namely the employees of the company, in the course of carrying out the contract being concluded. It is confirmed that only authorised employees have access to transaction information, and only whenever this is necessary, e.g. for processing orders.

Our Company undertakes not to disclose the details of customers and their transactions, unless it has written authorisation from them, or this is required by a court decision or a decision of another public authority.

Cookies

We use cookies for the best possible operation of our website, for correct user navigation, for connecting and moving between pages, and for providing advertising content.

Cookies are also used to analyse how visitors use our website, how they navigate it or whether they encounter any problem. All the information collected by these cookies is anonymous and is used only to improve the structure and content of the website.

Cookies are stored on the user's computer and can be removed at any time. In every Browser, either under Settings or under Privacy and security, you will find your browsing history and can delete it if you wish. Cookies do not store e-mail addresses or telephone numbers.

The cookies we use are:

A) Strictly necessary cookies

These cookies are necessary for our website to function properly and to enable the user to browse it and use its features, such as access to secure areas of the website. Without these cookies, some of the website's services and functions, such as the shopping cart or electronic payment, cannot be provided.

B) Performance cookies

These cookies collect information about how visitors use the website, for example which pages they visit most often and whether they receive error messages from web pages. These cookies do not collect information that identifies the visitor. All the information these cookies collect is aggregated and therefore anonymous. They are used only to improve the way the website works.

C) Functionality cookies

These cookies allow the website to remember the choices the user makes and provide more personalised features. These cookies can also be used to remember changes the user has made to the website, or to provide services the user has requested, such as a chat conversation or the use of social media.

D) Targeting/advertising cookies

These cookies are used to deliver advertisements (Google adwords, Facebook) that are more relevant to the user and their interests. They are also used to send targeted advertising or offers, to limit the number of times an advertisement is shown, and to help measure the effectiveness of advertising campaigns. They are usually placed to remember your visit to a website and share this information with other marketing channels.

By disabling Cookies or withdrawing your consent, website functions will not be available.

Deletion of personal data

Your personal data, upon your request, is permanently deleted and is not given to anyone in any way.